Privacy Policy

1. Introduction

Obaco Homes ("we," "our," or "us") is registered in Dubai, United Arab Emirates (RERA ORN: 39478). We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our real estate services, in compliance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL) and other applicable privacy regulations in the UAE.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, valid ID/Passport copy (if transacting), nationality, and date of birth.
• Contact Data: Email address, phone number (e.g., WhatsApp), physical address, and billing details.
• Usage Data: Information automatically collected when using our site, including IP address, browser type, and interaction metrics.

3. How We Use Your Information

We use the collected data for the following essential purposes:

• To provide, operate, and maintain our real estate brokerage services.
• To facilitate property inquiries, viewing arrangements, and transaction processing.
• To communicate with you, including sending updates, promotional materials, and property alerts (subject to your consent).
• To comply with legal obligations as mandated by the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA).

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. Your information may be shared strictly with:

• Regulatory Authorities: DLD, RERA, or other UAE governmental bodies when legally obliged.
• Service Providers: Trusted third-party vendors assisting in our business operations (e.g., CRM systems, IT services), bound by strict data processing agreements.
• Developers: For off-plan property registrations and directly related real estate transactions you initiate.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access within the UAE.

6. Your Data Protection Rights

Under the UAE PDPL, you have specific rights concerning your personal data, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten"), subject to specific legal retention requirements.
• Withdraw consent at any time for particular data processing activities.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at: